Excellence in
Claims Handling.

Building Partnerships
Since 1962.

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Transportation

Founded on a culture of Immediate Response, our commercial transportation loss handling capabilities are second to none. CIA provides true Nationwide Coverage through our network of company owned adjuster locations.


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Property

We understand the importance of Accuracy and Timeliness when it comes to property claims. Our Property Services’ highly skilled adjusters, matched with our streamlined claims handling process, ensures success in both of these crucial metrics.

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Specialty

A unique combination of adjuster education, experience, and training provide our client partners with superior claims services in the field of specialty vehicles, Heavy Equipment, and Environmental Losses.


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Heavy Equipment Utilizing CIA’s Nationwide staff of adjusters for physical inspections, the Heavy Equipment Unit provides Quality Oversight to ensure the most accurate, well-documented, and timely work product. Learn More Catastrophe Custard has the ability to mobilize, deploy, and manage your catastrophe claims with the Expertise and Urgency they require. Learn More Hotline Services
Hotline is CIA’s 24/7/365 nationwide operations & contact center, staffed with experienced Intake Professionals that understand the need for immediate responses. Learn More

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Our Employees are Our Success.

"I really love the family atmosphere here at Custard and am humbled to be a part of it. I really get excited about the Field Services Management Team or (FSM) for short. We are the arm of the field piece of the property division. Our property division is rapidly expanding and I’m looking forward to being an integral part of the challenges ahead to ensure its success."
Mark Duggan, Director of Adjuster DevelopmentPhoenix, AZ
Mark Duggan, Director of Adjuster Development
"CIA has been the best company to work for and with, not only is it a tight-knit community of great minds that are always able to help, but they’re also family-oriented, always open to new ideas, and working to be ahead of the curve on many aspects. Being in the field, the ability to travel around to many areas and handle something new on a daily basis is not only a challenge but a great advantage to 'go to work'."
Franco Sidoti, Field AdjusterBillings, MT
Franco Sidoti, Field Adjuster
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