About CIA
CIA takes pride in being one of the largest independent loss adjusting companies in the United States. Celebrating more than 59 years of service, we are the largest privately held adjusting company and provide true multi-line service to the continental United States through 250 branch locations.
CIA continually strives to provide the highest quality claim service for our client partners. Throughout the course of our development, we have favored growth that emphasizes quality. We remain committed to this approach by continuing to place emphasis on excellence at all levels of our organization and to increase our role as a national leader in the claim service field.
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Our Mission
As one of the largest national insurance adjusting companies in the country, Custard Insurance Adjusters’ mission, as a leader in the industry, is to provide our clients with the highest quality claim service available. Our dedication to this Mission is shown by our commitments to:
- Provide consistently superior products and services throughout CIA's network of branch locations across the United States.
- Maintain a strong sense of urgency in responding to the needs of our clients.
- Provide customized services, when needed, to satisfy the individual requirements of our clients.
- Provide a fair and competitive price for the products and services offered.
- Establish and maintain a partnership with our clients for long-term relationships.
- Continue to place emphasis on excellence at all levels of our organization and increase our role as a national leader in the claim service field.
