Heavy Equipment

CIA's Heavy Equipment Division provides client partners with top-quality service through our team of qualified HE adjusters. We provide a wealth of experience and industry knowledge; therefore, we can handle virtually all types of specialized vehicles and equipment.

Centralized Oversight

While utilizing CIA field adjusters for physical inspections, the Atlanta-based Heavy Equipment unit provides quality oversight to ensure that the work product you receive is accurate, well documented, and timely, no matter where the loss occurs.

The HE Division always keeps downtime and expense leakage in mind during the claims process in an effort to prevent unnecessary costs.

Lee Klokow

VP/Director of Specialty Divisions

The HE Division specializes in various types of heavy equipment, some of which include:

Heavy Equipment Services

Desk Review

Our most value-oriented service. Simply supply us with any photos, estimates and receipts you have. Our experienced Heavy Equipment Specialists will audit the provided estimate or supply a desk appraisal and give a recommendation on the value of the claim. ACV and salvage bids are also available at no extra cost.

HE Express

HE Express utilizes modern smart-phone technology to streamline the claims process.

The Process

Advantages of HE Express Services:

Shop Agreed Price

Once repair shop submits photos and estimate, our HE Specialists negotiate an agreed repair price for loss related damages. Pre-loss ACV and salvage bids are obtained when appropriate.

Full Appraisal

This is our traditional and most comprehensive service. 

The Process

To Advantages of Full Appraisal:

Subro Audit

Provide us with subrogation demand and documentation. We verify that listed repairs are loss related, apply use of aftermarket and LKQ parts where appropriate, verify repair operations, labor rates and labor times to ensure repair costs are in order.

Additional HE Services

Lines of Business