Specialty Services

Specialty Divisions CIA’s Specialty Divisions utilize our nationwide network of company-owned branch locations, paired with centralized quality oversight, to provide a Best-in-Class work product. Submit a Claim Heavy Equipment Learn More Environmental Learn More Cargo Learn More Special Investigation Learn More Lines of Business Environmental Property Property Services Management Third Party Administration Heavy Equipment Catastrophe […]

Submit a claim

Whatever it Takes, We Respond Immediately to The Situation Submit A Claim Please click one of the links below to submit a claim using our automated claim submission form. Your assignment will be sent to our Hotline for immediate handling. Casualty Claims Catastrophe Claims Environmental Claims Heavy Equipment Claims Property Claims Transportation Claims Upload Your […]

24/7 Hotline

Custard Insurance Adjusters’ Hotline is a US-based toll-free nationwide service offering customizable solutions focused on claims intake coordination. Call Us Overview Hotline provides tailored loss intake procedures specific to each client’s immediate needs to ensure all vital information is properly captured. In addition to English and Spanish customer representatives on staff, the unit has access […]

Terms of Use

Terms of Use This page sets forth the terms and conditions under which Custard Insurance Adjusters, Inc. (“Custard”) provides the information on this Web site (“Site”) as well as the terms of use governing your use of this Site. By using this Site you have agreed to these terms and conditions as stated below. If […]

Data Solutions

Data-Driven Claims Solutions CIA is the industry leader in capturing meaningful claims data and providing our clients with the metrics that matter. Submit a Claim Security Taken Seriously Knowing the real threat of cybercrime, Custard institutes many procedures and safeguards to keep data safe. We remain SOC 1 Type II compliant, MMSEA compliant, and Fraud […]

Property Services Management

Property Services Management This centralized unit houses a team of highly technical property adjusters that monitor your loss to ensure timely and accurate handling. Submit a Claim We Monitor Your Claims For You The PSM Unit provides a centralized service that includes technical expertise and administrative support to all of our property clients. Our staff […]

Large Loss Unit

Large Loss Unit CIA’s Large Loss Unit is equipped to handle multi-layer, complex property claims anywhere in the United States. In these high-value matters, you can be assured of immediate response followed by expert loss adjustment. Submit a Claim Complexity Handled with Care Our Large Loss Unit is made up of innovative, highly technical adjusters […]

Cargo Division

Cargo Division Custard’s Cargo Division evolved as an extension of CIA’s longstanding history and experience in commercial transportation claims. Submit a Claim Extensive Knowledge CIA’s Cargo Division has a specialized understanding of domestic and international regulations. Our experience handling single and multi-modal liability issues allows us to provide a comprehensive approach to any cargo loss. […]

Capacity Support

Capacity Support Services CIA provides scalable capacity assistance to your team through strategic placement of highly qualified claims specialists working in your system to resolve your claims. Submit a Claim Extension of Your Team Our personnel will act as an extension of your operations, completing tasks consistent with your guidelines and procedures. Whether working in […]

Field Services Management

Field Services Management Our Field Services Management Unit was developed to provide our client partners with full-service administration and management of the field claims process. Submit a Claim Capacity Support Services IA Vendor Management Custard’s Field Services Management (FSM) Unit was developed to provide you with complete, full-service administration and management of the field claim […]