Under the California Consumer Privacy Act (“CCPA”), California consumers have certain rights regarding the personal information businesses collect about them. This notice discusses your rights and how we make use of the personal information we collect.

Notice to citizens of California under the California
Consumer Privacy Act (“CCPA”)

Please also review our privacy policy for further details on how we handle personal information.


Personal Information We Collect

We conduct claim investigations for clients such as insurance companies and self-insured businesses. During these investigations, we collect personal information such as names, birthdates, addresses, social security numbers, and medical records. This information varies depending on the nature of the claim. Typically, we will request this information directly from you. Information might also be obtained through background checks and records such as police reports.

When you disclose information to us, it is so we can convey it to our clients. Our clients use this information to evaluate the insurance claims we investigate.

Right To Opt Out Of Sale

Custard does not sell your personal information.

Right To Non-Discrimination

Under the CCPA, a consumer has the right not to be discriminated against regarding prices or services when the consumer exercises a privacy right under the CCPA.

Right To Delete Personal Information

You have the right to request that we delete your personal information we have stored. However, evidence preservation laws and certain exemptions in the CCPA may apply to these requests.

Right To Know Personal Information

You have a right to know the personal information we have collected about you.

Submitting Requests

To request the deletion or disclosure of your personal information, please contact us either by telephone or through our web site:

Phone Number: (888) 457-3390

Web Site:

Select “CCPA Request” under the Type of request dropdown box

We will verify your identity before deleting or disclosing any of your personal information. Depending on the nature of the information on file, we may ask you to verify at least three pieces of personal information we have stored. Additional verification measures may be necessary depending on the sensitivity of the information on file.

If you have any questions or suggestions regarding this CCPA Privacy Notice, please contact us at:

Custard Insurance Adjusters, Inc.

ATTN: Bill Thomasson, Data Protection Officer

4875 Avalon Ridge Parkway

Peachtree Corners, GA 30071

Tel:  770.263.6800

Fax: 770.368.3392



ATTN: Tim Johns, IT Operations Manager

4875 Avalon Ridge Parkway

Peachtree Corners, GA 30071

Tel: 770.368.3351