Custard Insurance Adjusters: A Legacy of Excellence, A Future of Innovation Peachtree Corners, GA: Since its founding in 1962 by A.R. Custard, Custard Insurance Adjusters (CIA) has grown from a regional operation into one of the country’s most significant privately held independent loss-adjusting companies. With a steadfast commitment to Immediate Response, Custard has not just built a reputation but a legacy of excellence. The company serves over 4,000 clients, including major trucking companies, insurance carriers, MGA/MGUs, third-party administrators, self-insureds, municipal entities, and global insurers such as Underwriters at Lloyd’s.
From its early days, Custard’s mission has been clear: to provide the highest quality claim services in the industry. This mission has guided the company through decades of growth, culminating in its largest company earnings year in 2024.
Custard’s success is rooted in people and principles. The company’s adjusters span the nation, delivering tailored, responsive services 24/7/365 through its field, desk, and U.S.-based Hotline service offerings. While having the resources of a significant national claims-handling service, Custard maintains the culture and feel of a family-owned business.
Over the past few years, CIA has advanced its service capabilities through the adoption and growth of current technology. By leveraging innovative solutions, Custard has enhanced its ability to provide immediate and efficient responses to client needs.
Looking ahead, Custard’s vision is not just bold but inspiring: to become a nationally recognized leader in handling claims across all lines of business in property and casualty (P&C) insurance. With strategic initiatives such as the significant expansion of its Property claims handling capabilities, Specialty divisions, and a focus on integrating services across its Transportation practice, Custard management is not only prepared but also eager to lead the company into a new era of success.
“Our growth has always been about more than numbers. “It is about delivering on our promise to clients, investing in our people, and building a company that is ready for the future, said R W Custard, Senior Vice President.
For more information about our company, please reach out to our Digital Marketing Team at digitalmarketing@custard.com.