Special Investigation Unit
Custard Insurance Adjusters’ SIU Division provides a wide variety of standalone investigative services in addition to traditional surveillance activity. Our experienced team of investigators has access to first-in-class software platforms which allows us to provide our clients with the hard to locate information needed to make tough claims decisions.
PI License Number A 3200135
Detailed Investigations
Our team has a proven history of enhancing Workers’ Compensation, Auto Liability, and General Liability claims handling through detailed investigations. Whether you’re in need of a comprehensive background check, claims history report, full in-person surveillance, or any other activity in our SIU suite, Custard now has the ability to assist through a network of highly qualified licensed investigators.
Nationwide Coverage
George Perez
AVP, Director of SIU Division
Tammi Menz
SIU Manager
Full Range of Investigation Services
We offer a full suite of SIU services, data investigations, full surveillance and in-depth background checks.
SIU
- Fraudulent Claims Investigation
- Document Retrieval
- Loss Area Canvass
- Medical Investigations
- Location Services
Data Investigation Services
- Skip Trace / Locate
- Asset Check
- Alive And Well Checks
- Data Mining, Social Network Canvass
- ISO Claims History Report
Surveillance
- Covert Activity Check
- Court Appearance
- Courthouse Record Retrieval
- DNR - Location Services
Background Checks
The SIU Division has the capability to perform detailed background checks on all parties. Our state-of-the-art investigation systems use a variety of sources to locate sensitive information. These capabilities, paired with our highly certified investigators, allow you quick access to the facts you need to complete your analysis.
We offer 3 Levels of Background Checks:
Basic (Level 1)
- Comprehensive Report including: DOB, SSN, current contact/residential information, basic civil/criminal records, home/vehicle ownership, affiliated companies, possible relatives, preliminary social media review
Full (Level 2)
- Comprehensive Report plus detailed civil/criminal history report, detailed social media review, in-depth internet and public records search, ISO claims history report
Comprehensive (Level 3)
- Full Background Check
- Update Personal Information
- ISO Claims History Report
- Complete Social Media Report
- Locate Services
- Neighborhood Canvass
- Asset Check - If Required
- Limited Surveillance / Activity Check (Up to 4 Hours)
- Additional Investigative Recommendations With Electronic Reporting
Field Adjuster Support
In addition to our standalone investigation and surveillance services, the SIU Division complements Custard’s industry-leading field adjusters by uncovering hard-to-locate information during our claim investigation. This additional resource allows CIA to provide an unmatched level of critical information to our clients while keeping the assignment in-house. This “one-stop shop” approach to investigation activity ensures you get the most complete information from the start.
